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Nexus.AI Privacy Policy

Effective Date: April 24, 2025

Welcome to Nexus.AI (hereinafter referred to as “we” or “the platform”). We value your privacy and are committed to protecting your personal data. This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information.

Please read this Privacy Policy carefully before using our services. By continuing to use our services, you agree to the collection, use, and sharing of your information as described in this policy.

1. Information We Collect

The personal information we collect includes, but is not limited to:

  • Personal Information: Such as your name, email address, contact details, etc.

  • Account Information: Such as your username, password, and account settings.

  • Device Information: Including your device model, operating system, browser type, etc.

  • Usage Data: Information about how you access and use our services, such as the pages visited, features used, time, and frequency.

  • Location Information: If you permit, we may collect your location information.

2. How We Use Your Information

The information we collect will be used for the following purposes:

  • To provide, maintain, optimize, and improve our services;

  • To provide you with personalized content and advertising;

  • To send you notifications related to the services, including but not limited to account updates, security alerts, etc.;

  • To resolve any issues you may encounter while using the platform;

  • To conduct statistical analysis to improve user experience;

  • To comply with legal requirements and address legal matters.

3. Sharing and Disclosure of Information

We are committed to not selling your personal information to any third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in supporting our services (e.g., technical support, analytics services, etc.). These service providers are only allowed to use the information to provide services to us and must comply with privacy protection standards similar to ours.

  • Legal Requirements: We may disclose your personal information in response to legal requirements, court orders, or legal processes to cooperate with investigations or prevent unlawful activities.

  • Business Reorganization: In the event of a company merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of Internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Storage and Retention

We will store your personal information as long as required by law and as necessary to provide our services. We will delete your personal information upon account cancellation or at your request, unless required by law to retain it.

6. Your Rights

Depending on applicable laws, you have the following rights:

  • Access Rights: You have the right to access the personal information we hold about you.

  • Correction Rights: If your personal information is inaccurate, you have the right to request corrections.

  • Deletion Rights: You may request the deletion of your personal information, unless we are required by law to retain it.

  • Data Portability Rights: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and transfer it to another platform.

  • Withdraw Consent: You have the right to withdraw your consent to the collection and processing of your personal information at any time.

You can exercise these rights by emailing us at service@nexus-ai.app.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe that your child has provided personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to legal, technical, or business needs. If we make significant changes to the Privacy Policy, we will post the updated version on the platform and notify you. Please review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to learn more about our privacy practices, please contact us at:

Email: service@nexus-ai.app